Idhasoft - Vision Packaged. Delivered

The Retail industry is dividing into three distinct sets of consumer products merchants:

• Mass Merchant - The surviving 800 lb gorillas offering commodity goods at everyday low prices through a variety of retail store and direct channels.
• Brand Driven - Niche and fashion consumer products providers who drive top margin through high demand for their trademark or brand image in a multi-channel customer experience. This experience begins with robust wholesale support for retail partners, effective direct to customer internet and catalog offerings, and targeted development of retail brand name presence.
• Specialty Direct - Internet and Catalog operators who offer high service, high touch specialty and category items direct to the customer from a variety of sourcing methods regardless of brand name.

Developing plans for these three distinct operators requires a depth of experience with merchants, consolidators, equipment vendors, transportation carriers, agents, buyers, and information systems providers. Idhasoft offers the rare combination of this experience and talent sets in a personable and flexible consulting approach.

Ask one of our professionals why we have the most extensive client listing among consulting firms inside of these three subsets of consumer products operators. Ask one of our professionals about when is the right time to have your wholesale, catalog, internet and retail operations all consolidated into one operational entity and when is it better to break them out separately.

We know. But we also provide peripheral retail development and support for multi-channel operators in the form of the following:

1. Store Labor Productivity Improvement
2. Merchandise Receiving Management
3. Stockroom Management and Design
4. Sales Support Program Analysis
5. Store Maintenance Operations Review
6. Regional Sales Rep Coordination and Support
7. Call Center Design & Optimization

Center of Excellence

Idhasoft - thought leader in Retail industry created RCOE to help customers implement best practices in Trade Industries which include Retail, CPG and Distribution. The RCOE is an initiative to provide retailers of all sizes insights into usage and application of frontier technologies in the retail industry and would showcase an end-to-end solution roadmap for the retail industry. The RCOE would demonstrate the strength of Idhasoft's retail offering, provide thought leadership on industry issues, evangelize usage of frontier technologies and become a center of learning for the retail community.

Idhasoft RCOE is an innovative place where ideas are transformed to reality. Here trained professionals design, develop, test and implement models on the various and latest technologies in the Retail and Retail Supply Chain Areas. Some of the initiatives undertaken by RCOE would include:

• Demonstrate Industry vertical specific (e.g. Grocery, High Tech, Fashion, CPG ) scenarios across Retail Solution offering
• Advise customers on IT Strategy, Solution Roadmap and bring in best practices from across the globe to help customers derive maximum benefits from retail Solutions
• Conduct audits for ongoing Retail Implementations
• Organize customer events to facilitate knowledge exchange and experience sharing
• Provide inputs to solution development teams on India localization aspects Organize trainings/ workshops for partner community on Retail Solution offering.